Primary Job Function
Exceeds the expectations of patients and visitors by creating an extraordinary experience in Radiology and MGH by greeting people warmly, sincerely, and with empathy.
The radiology receptionist will be skilled at assessing the needs of the patients, staff, callers and visitors to efficiently provide the access to services or materials required.
Uses Radiology Information System to track location of patients, view patient demographics, track film jacket location, enter patient orders and distribute reports and films to requesting physician offices.
Communicates well with all modalities in Radiology and any other area in MGH by use of telephone and /or intercom systems.
Assembles, pulls and files patient jackets and report folders as necessary.
Prepares films for offices with reports and CD's.
Occasionally assists with transporting of patients and scheduling.
Assists any physician or staff member as needed. Assists technologists and or Breast Navigator with clerical needs.
High school diploma or equivalent.
Successful completion of medical terminology (may complete within one year).
Types a minimum of 30 words per minute (keyboarding).
Moderate Computer skills necessary to navigate through Radiology Information Systems.
Ability to work holidays, weekends, nights and evening hours, as scheduled .
Typical office setting.
Prolonged sitting at computer work station and walking to and from middle office and /or film library.
Physical and Mental Activities, Tools and Equipment:
May be required to push or pull film jackets on a cart 25% of the incumbents time.
May be required to push, lift or pull patients on stretchers, wheelchairs and exam tables.
May be required to lift, push, or pull 50lbs.
Use of computer (Radiology Information System), telephone and fax machine.
May be required to lift single film jackets weighing 0-10 pounds frequently.
Frequent use of fingers, hand and wrist manipulative movements.